Unbelievable Customer Service! Love Loretta and this company. Extremely informative and helpful. Would recommend to everyone!

FIVE stars – These people are the real deal Moved my whole life from Denver to Memphis a couple years back—furniture, boxes, old guitars, you name it. Life got messy fast: divorce, crash-landed with my folks, then a stroke knocked me sideways. Through it all, Germantown Storage was my one steady spot. The ladies at the front desk? Absolute angels. They remembered my name every time, asked how I was doing without prying, and made sure my unit stayed locked tight while I was laid up. The place itself—spotless. No weird smells, no bugs, gates that actually work, cameras everywhere. Easy drive off Hacks Cross, too—right near Southwind, so I wasn’t fighting traffic just to check on stuff. And when I finally got back on my feet and started hauling things out? They helped load, cracked jokes, even threw in a dolly like it was nothing. Honestly? If you’re in Memphis and need storage that doesn’t feel like a warehouse prison, this is it. Staff treats you like family, not just a customer. Would trust them with my grandma’s china. Go see ’em—tell ’em Robert sent you.

We’ve been using Germantown storage for the past two years. They have great facilities, great staff, and are very courteous at all times. Highly recommend.